The particular St Lucians Can Instruct Us About Running a Productive Business
I am always surprised how travel can make your business and your life. Not long ago, my husband and I visited the beautiful Caribbean island of St. Lucia. It was a fantastic vacation by simply all accounts. The island can be a marvel of nature using soaring peaks, an active volcano, lush rainforests, volcanic mud beaches, etc. We stayed at a special area called Ti Kaye Small town Resort and booked through the wonderful local company called Serenity Tours. I was capable of unplugging from my hectic life back home and enjoying a tropical escape. Nonetheless, I did not turn my organization brain off because I was on vacation.
On the contrary, My spouse and I carefully observed and noticed that travel generally. The men and women of St. Lucia especially can teach us a good deal about how to run successful firms and live a better existence. Here are the lessons learned.
Wonderful Customer Service Gets Noticed
As well as how important good customer service is. Nevertheless, how many businesses truly do well at customer service? At Ti Kaye, the little touches made a huge impact. The check-in procedure presented us with a glimpse showing how amazing the service is actually. You arrive and are provided a complimentary drink (rum strike! ), a banana leaf diamond necklace is placed around your throat, you sit in the open-air flow bar enjoying the view, and the manager comes over to bring in herself and tell you about the actual resort. You sign on one piece of paper and give a credit card shown to your new, where your bags are already waiting for you. What obtained our attention was exactly how personalized it was and how this didn’t feel like a traditional check-in. There’s no lobby. You’re seated at an open-air bar with an amazing Caribbean Sea view. Another example of superb customer service is the complimentary throat and shoulder massages before dinner. (Don’t even obtain me started on the hot tub! ) The little stuff made a big difference and got our attention. From the business standpoint, customer service is not just still king, but it will get noticed and creates correct fans for your business.
Choose a Client. Feel Special by Adding style to the Service
Our trip guide from Serenity Trips, John, took time before meeting us all to find out what we do for a lifestyle and then weaved it in the conversation. For example, he found that I do motivational conversing on my website and said how much he loves A2z tony Robbins and finds motivational speaking so inspirational. They found out my husband can be a veterinarian and shared that his sister-in-law is also a veterinarian. He offered to arrange for us all to tour her veterinary practice on the island. That personalized approach in planning deep with your clients, investigating them, and taking the time to determine what makes them unique moves a long way. We truly believed in special. I do not doubt that Serenity does that for all its clients, as most service-based business owners should.
Etiquette & Friendliness Count
Street. Lucians are friendly, cozy, and open people, which makes visitors feel pleasant and appreciated. We can all benefit from this in every area of our life and our business with the clients. Manners and friendliness make a difference! For example, they contact older women “Mom” within the British tradition as an indication of respect. We observed it and thought it was a good touch. We were always welcomed with a friendly salutation, thanked for our service, and had been even treated to some comfortable, big hugs when stating goodbye. Treat your customers with respect, mind your manners, and engage them with warmness and affection.
Challenge Your self
There are twin volcanic highs on the island called The Pitons. You can hike Gros Piton, which is 2600 feet high. This is a serious physical challenge, but additionally a mental one. It took a little time for us 2 hours to achieve the summit and then two hours to hike down again. It is a difficult hike because the trail is very rocky, which means you have to watch your footing, which is steep. However, it is worth it! The opinions from the top are extraordinary! Doing something like that when traveling or even in everyday activity can remind you of your family’s strength and resilience professionally and personally. Are there new business ideas you’re dying to implement but have been holding yourself again? Challenge yourself. The advantages may be amazing once you attain the “summit. ”
Always be Authentic
We loved listening to the history of the people that live next to Gros Piton in the community referred to as Fond Gens Libres (land of the free). The community was originally formed by Royalists escaping the guillotine in the French Revolution. Then slaves that had escaped or maybe been freed (St. Lucia abolished slavery in 1834. ) There are only about a hundred descendants of those original forebears living in the community of Attached to Gens Libre today, and they are generally fiercely independent. They endure true to their beliefs along with their way of life. Their example is a powerful reminder to stand by positioning your beliefs and opinions, and be authentic to your real self, personally and professionally.
Give Prospective customers a Free Taste.
At the location where we were staying, you will find a lovely secluded beach referred to as Anse Cochon. And there are several local “beach dudes, ” which is their official period according to the St. Lucians. An example may be known as the Fruit Male. He climbs trees each morning and fills his kayak with coconuts, bananas, and other delicious tropical fruit. Then kayaks out to the traveling catamarans that come to the cove for snorkeling excursions. We’d watch him and feel, “Do people invest in him? ” “How can he make a living as there are not necessarily that many tourists on this quiet beach? ” We rapidly had our answer. When we were swimming one day, they kayaked over to us, fractured open a coconut, and said, “Taste. ” And so, of course, what do we accomplish? We taste. And it is this kind of fresh, delicious coconut normal water, surrounded by fresh coconut beef. We are in heaven. They tell us that he will bring all of us another one later in the seven days, and if we love it, after that we can pay him for both. We get another one a couple of days later, then the third one on our final day, and we pay him for all 3. That’s when it dawns upon me that Fruit Guy is an amazing salesperson. The reason why? Because he gave all of us a free irresistible taste associated with what he sells, and when we experienced it, I was hooked! This is a great sort of giving your clients a free taste of your services as well as expertise.
Whether it is a free month-to-month e-zine, a preview teleclass, a free phone consultation, a free special report or post, a Facebook Fan Page to post tips or offer extra value, etc. You are stingy with your expertise and content, as it will come back in sales and followers – at least three-fold when the Fruit Man is any kind of lesson.
Rejuvenate & Renew
Unplugging, decompressing, relaxing, and leaving the daily work of your life is a great opportunity to refresh and refresh so that you return ready to face your life and work again. So create time for travel and holidays. They are an important part of staying refreshing. Besides, you just may understand some fantastic business courses too! Read also: https://ultimatesoftwareco.com/category/business/